Frequently Asked Questions



1Do you need access to my account?
Logging in with your instagram account is optional. In order to display the top posts in the explore feed, we are required to request it with a login. All other features are available without the need of logging in your instagram account.
2What is your cancellation policy?
Our goal is to make you happy. You can cancel at any time and won't be billed for subsequent months. No hard feelings.
3What are my payment options?
We accept all major credit cards, paypal and bitcoin.
4What currency are your prices in?
Our prices are in USD.
5Can i change my plan?
You can change your plan at any time! Contact our support team and we'll be happy to assist in your transition to a different plan.
6Do you have a referral program?
We currently do not have a referral program but plan to add one in the near future.


1Can I use ViralFindr on my phone?
Yes! Our platform supports all common devices with a web browser.
2My search came up with no results. What happened?!
Although our software is incredibly awesome, it has its limits. We aren't able to search private accounts so please make sure you are only searching public profiles.
3Do i need to give credit to the owner of content i'm reposting?
Some accounts get away with doing this. We highly advise against it. Our platform will provide you with all the users tagged in the content. Sometimes there will be multiple users on that list. You can feel free to only tag the original poster in those cases.